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Telegram auto-reply for small business

Your bot answers.
You take it from there.

Customers message your Telegram bot. It replies instantly in your voice, handles the boring questions, and pings you the moment something actually needs you.

  • Free to start
  • No credit card
  • Live in 60 seconds
@acme_coffee_bot
Hey! are you guys open tomorrow (sunday)?
Yes — we're open Sunday 8am–3pm. We've got fresh croissants from 9. Want me to save you one?
oo please, a plain and a chocolate
Got it — 1 plain, 1 chocolate under your name. Pickup any time before 3pm. Anything else?
Bot handled · 4 secondsOwner not pinged
BakeriesClinicsTutorsSalonsRepair shopsCreators

How it works

Three steps. No setup call.

Signing up is shorter than reading this sentence. You'll see your first real reply in the inbox before your coffee is ready.

01

Create a free Telegram bot

Open @BotFather on Telegram, send /newbot, give it a name. You'll get a token — that's all we need.

02

Paste your website URL

We read your site once so your bot knows what you sell, your hours, your location, and your FAQs. Edit anything inline.

03

Share your bot link

Put it on Instagram, your site, a QR on the window. Every message now gets an instant reply — 24/7.

What you get

Everything a small business needs. Nothing it doesn't.

Answers in your voice

Paste your website. Your bot learns your prices, hours, services, and tone — and replies like you would.

Works on Telegram

Connect any Telegram bot in 30 seconds. No new app for your customers — they just message you.

Live in 60 seconds

No setup call, no onboarding PDF. Paste a token, paste a URL, you're done. Free to try.

Take over anytime

One tap and you're replying as yourself. The bot steps aside when the customer needs a real person.

Pings you when it matters

Good lead? Urgent complaint? Get a Telegram message on your own account — not a dashboard you'll forget.

Your data stays yours

Your bot, your customers, your Telegram account. We never message them as you or share your chats.

The inbox

One place for every customer message.

Your bot handles the quick stuff. You only see the threads that actually need you — and you can reply straight from here.

  • Quick-reply shortcuts for the things you say every day.
  • Keyboard navigation — triage ten chats without touching a mouse.
  • Flag urgent threads so your next Telegram ping is the one that matters.
InboxLive
Today · 12 chats
  • MA

    Marta

    can you ship to Lisbon?

    Bot replied
  • JA

    Jacob R.

    need it by Friday — urgent

    Needs you
  • PR

    Priya

    thanks, see you sunday!

    Bot replied
  • SA

    @sam_k

    what's your weekend schedule?

    Bot replied
  • DA

    Daniel

    refund question

    Needs you

Pricing

Free during early access.

No card, no trial, no pressure. Paid plans will land when the product earns it. Everything you see today is what you get.

Early access

Free

Everything below. No limits worth listing.

  • Unlimited conversations
  • One Telegram bot + one business profile
  • Website auto-import for knowledge
  • Inbox with human takeover
  • Urgent-message pings to your Telegram
Start free

Later

Team

Multi-operator inbox, multiple bots, analytics, priority support.

  • Multiple operators on one inbox
  • Multiple bots under one account
  • Daily digest on Telegram or email
  • Custom escalation routing
  • Priority support
Get notified

FAQ

Honest answers.

Do I need to know how to code?

No. If you can copy-paste, you can run this. The hardest part is opening @BotFather on Telegram, which takes about 20 seconds.

What if the bot says something wrong?

You see every conversation in your inbox. Tap in, take over, correct it. The bot learns what you don't want it to say.

How much does it cost?

Free during early access. You'll know within a few days whether it's worth paying for. No credit card to sign up.

Does it work with WhatsApp or Instagram?

Today, Telegram only. Telegram bots are the only channel that lets a small business plug in auto-reply without fees, approvals, or a Facebook Business account.

Does it work in Amharic?

Yes. Your bot learns from whatever you write — your website copy, your notes, your past messages. If you operate in Amharic, it replies in Amharic.

What happens to my customer messages?

They're stored so the bot can remember context and you can review threads. We don't train public models on them, we don't share them, and you can delete them at any time.

Can I turn the bot off for one customer?

Yes. Pause per thread, resume per thread, or shut the bot off entirely and answer everything yourself.

Stop answering the same message every night.

Set up in a minute. Free to try. Cancel with one click.